We offer support and counselling to individuals in our local communities who are living with chronic, debilitating diseases such as Cancer and HIV/AIDS. Our organisation also provides counselling to youth struggling with alcohol and drug abuse. We engage them in productive activities, such as creating artwork that reflects their lives, in an effort to help them avoid substance abuse and peer pressure. This, in turn, helps them steer clear of criminal activities.
Our Objectives
- To establish healthcare support groups for individuals living with HIV/AIDS, Cancer, alcohol and drug addiction, and for victims of rape. We also provide Directly Observed Treatment, Short-course (DOTS) support to TB patients.
- To offer home-based care by equipping family members with the knowledge needed to care for patients requiring specialised attention.
- To care for and support victims of physical abuse, as well as those struggling with alcohol and drug abuse, through our rehabilitation programmes.
- To provide care and support to people living with HIV/AIDS, TB, and other chronic diseases.
- To establish strategic partnerships with the Department of Health and Social Development to develop effective programmes for our clients.
- To identify orphans and child breadwinners within families and assist them in registering with the Department of Social Development to receive social grants.
- To build collaborative relationships with other NGOs that share similar objectives, in order to enhance our human resource capacity.
Mission Statement
To provide patient-centred healthcare with a commitment to excellence in quality, service, and accessibility.
Vision Statement
We envision a community where everyone reaches their full potential for health and well-being across their lifespan. Our goal is to be trusted by our patients, valued as a partner within the community, and recognised as creators of positive change.
Values Statements
Our work is guided by the following core values:
- The patient always comes first. We are fully dedicated to patient care.
- We treat each person with respect and dignity.
- We are compassionate listeners, hearing the concerns of our patients, respecting their needs, and doing everything in our power to help.
- We provide patient-centred service. Visitors to SR Nomvula Wellness Centre can expect polite, friendly, and helpful staff who treat each person as an individual, recognising their unique history, relationships, culture, and needs. We go the extra mile to meet their expectations.
- We prioritise continuous education to stay current with new developments in our fields. We apply innovative approaches to healthcare and customer service.
- The diverse individuals who come to SR Nomvula Wellness Centre see themselves reflected in our work. We seek diversity in our staff and value their abilities to enhance communication with patients. Our clinic environment reflects and embraces diversity, and we actively engage with multiple cultures within the community.
- We welcome feedback from our patients and use it to guide our direction through our suggestion box and other methods of communication.
- We believe that patients deserve timely access to healthcare, and we strive to ensure our systems reflect this value.
